1. Help Center
  2. Allowable purchases and transactions

Can I edit a purchase after manually requesting eligibility for it?

Once you manually request eligibility for a purchase, it cannot be edited within your dashboard.

If you reported a purchase incorrectly (e.g. wrong dollar amount, purchase date, description, etc.), please follow these steps:

  1. Submit a support ticket so we can invalidate the incorrectly reported purchase.
  2. Submit a new purchase for approval with the correct information.

If your purchase was marked as eligible before you realized the mistake,  you can invalidate the purchase yourself before your month-end submission deadline!