---
title: Add a purchase manually
description: Add a receipt to requesting eligibility for a purchase made without a connected card
---

[Skip to content](https://help.joon.io/add-a-purchase#main-content)

English

Show submenu for translations

[Submit a ticket](https://help.joon.io/kb-tickets/new?hsLang=en)

![JoonLogo-Update\_Green@3x.svg\]](https://help.joon.io/hubfs/JoonLogo-Update_Green@3x.svg)

- Help Center

Open main navigation

Close main navigation

- Help Center
- English
  
  Show submenu for translations
- [Submit a ticket](https://help.joon.io/kb-tickets/new)
- [Login to JOON](https://benefits.joon.io/sign-in)

[Login to JOON](https://benefits.joon.io/sign-in)

 Help center for benefits recipients

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.joon.io/?hsLang=en)
2. [Eligible Purchases & Submitting Purchases](https://help.joon.io/eligible-purchases-submitting-purchases?hsLang=en)

# Add a purchase manually

## Add a receipt to requesting eligibility for a purchase made without a connected card

If you make a purchase with cash or a card that isn't connected to your JOON account, you can always manually add a purchase to be reviewed for eligibility, following these steps:

1. Once [logged into](https://benefits.joon.io/sign-in) JOON, click **Add Purchase** at the top of the page:  
   ![](https://help.joon.io/hubfs/BR%20-%20add%20purchase%20icon-png.png)
2. Enter in all fields. Description of the item should be specific to what you have purchases. Make sure you select the correct Benefits program, and if applicable the correct **Benefit** **Category**.  Even if your receipt is not in English, please complete the fields in the modal in English. For non-English receipts, only your description will be considered for eligibility.   
   ![](https://help.joon.io/hubfs/BR%20-%20add%20purchase%20module%20part%202-png.png)
3. Make sure to select the date of the purchase that matches the receipt. For example, if you are reporting a purchase from January 29th on February 1st, please select the date "January 29, 2026."
4. Attach a receipt that includes the merchant name, price and date. If the Merchant is a retailer that does not identify what the item was (for example: Amazon, Walmart, Target), submit an **itemized** receipt. If for whatever reason you need to upload more than one file as part of your purchase, follow [these steps](https://help.joon.io/adding-a-purchase-with-multiple-receipt-files?hsLang=en). Then click **Add purchase.**
5. Your purchase will enter a status of pending with details about your request. Please allow for up to 3 business days for a decision.  
   ![](https://help.joon.io/hubfs/BR%20-%20pending%20icon%20information-png.png)
6. Our team will review the purchase and mark it as eligible or  ineligible. If marked as ineligible, you will receive an email with the reason why. You can filter and find purchases with a status of pending from the purchases page.  
   ![](https://help.joon.io/hs-fs/hubfs/image-png-Mar-12-2026-04-56-54-2164-PM.png?width=670&height=171&name=image-png-Mar-12-2026-04-56-54-2164-PM.png)

**Note:** You will receive an email reminder from JOON toward the end of each month if you have not used your fully allowance, so you don't need to set a personal reminder to add purchases. 

- [Receiving reimbursements](https://help.joon.io/receiving-reimbursements?hsLang=en)
- [Login, Access & Account Setup Issues](https://help.joon.io/login-access-account-setup-issues?hsLang=en)
- [Direct Deposit Account](https://help.joon.io/direct-deposit-account?hsLang=en)
- [Purchases Account](https://help.joon.io/purchases-account?hsLang=en)
- [Eligible Purchases & Submitting Purchases](https://help.joon.io/eligible-purchases-submitting-purchases?hsLang=en)
- [Large & Ongoing Purchases](https://help.joon.io/large-ongoing-purchases?hsLang=en)
- [Reimbursements: Status, Timing & Payments](https://help.joon.io/reimbursements-status-timing-payments?hsLang=en)

- [Help Center for Employees](https://help.joon.io/)
- [Login to JOON](https://benefits.joon.io)
- [Submit a Ticket](https://help.joon.io/kb-tickets/new)

[![JoonLogo-Update\_Green@3x-1](https://help.joon.io/hubfs/JoonLogo-Update_Green@3x-1.svg "JoonLogo-Update_Green@3x-1")](https://benefits.joon.io)

Help Center for Employees

Copyright © 2026, JOON