---
title: I accidentally created a Business Stripe account instead of an Individual account
description: Accidentally created a Business Stripe account? Learn how to switch your Stripe account to Individual so JOON reimbursements can be processed correctly.
---

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# I accidentally created a Business Stripe account instead of an Individual account

#### **Short answer**

When creating your Stripe Account, if it is asking you for a "Business Name", you may have accidentally created a Business account. If you created a **Business** Stripe account instead of an **Individual** account, you’ll need to update your account type directly in your Stripe Dashboard.

This can be fixed in just a few steps.

---

#### Why this matters

JOON reimbursements must be deposited into a **Stripe Individual account**.

If your Stripe account is set up as a Business account, reimbursements may be delayed until the account type is corrected.

---

#### How to change your Stripe account to an Individual account

Follow these steps in your Stripe Dashboard:

1. **Log in to Stripe**
   
     - Login to your JOON dashboard, click on "Connected Accounts" at the bottom of the page, and click "View Stripe Account".
2. **Open Settings**
   
     - Once logged into your Stripe account, click on **Settings** in the bottom left corner of the dashboard.
3. **Update Business Details**
   
     - In the **Business Type** section, change the business type to "Individual" and update the account holder information to reflect your personal details
4. **Verify your identity**
   
     - Stripe may ask you to:Confirm personal information, upload identification documents, or complete identity verification steps. Make sure all information reflects you as an individual, not a company.
5. **Save your changes**
   
     - ### After updating the account type and verification details, save all changes and confirm your account now shows as an **Individual** account

---

#### What happens next

Once your Stripe account is correctly set up as an Individual account:

- JOON will be able to issue reimbursements normally
- Any pending reimbursements will process according to the standard timeline

---

#### Common questions

**Can JOON change my Stripe account type for me?**

No. Stripe account settings must be updated directly in your Stripe Dashboard.

**Will I need to create a new Stripe account?**

In most cases, no. You can update the existing account type in settings.

**Will this delay my reimbursement?**

Reimbursements may be delayed until your Stripe account is set up correctly.

---

#### When to contact JOON Support

Please contact support if:

- You updated your Stripe account to Individual and reimbursements are still not processing
- Stripe is preventing you from changing your account type
- You’re unsure whether your account is set up correctly

- [Receiving reimbursements](https://help.joon.io/receiving-reimbursements?hsLang=en)
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