Skip to content
English
Submit a ticket
Login to JOON
  • There are no suggestions because the search field is empty.

How to Request a Late or Missed Reimbursement

Short Answer

If you missed the submission deadline or grace period for a purchase, you can request a late reimbursement review by submitting a support ticket. Approval is not guaranteed and depends on your employer's policy.

Submit a late reimbursement request →

When to submit a late reimbursement request

Use this form if:

  • You forgot to submit a purchase before the grace period ended
  • You missed the submission deadline for a past-month purchase
  • Your purchase was eligible but wasn't submitted in time
Not sure what the grace period is or when your deadline was? See Submission Deadlines & Grace Period Explained.

What happens after you submit

Once your request is received:

  1. JOON will review your submission
  2. Your employer may be consulted for approval
  3. You'll be notified of the outcome

Because reimbursement policies vary by employer, late reimbursements are not always permitted. Submitting a request does not guarantee approval.

If you have a purchase from a previous month that you'd like to submit and have it count toward your current month's reimbursement, see Submitting a Purchase From a Previous Month.