1. Help Center
  2. Managing my account

Connecting or changing a Direct Deposit account for receiving reimbursements

Connect a bank account or debit card for receiving reimbursements

In order to use JOON, you must connect a Direct Deposit account for receiving reimbursements:

  • You can use a debit card, and it can be the same connected card you use for making purchases that are automatically reviewed.
  • You can use a checking or savings bank account.

Note: If you need to remove your direct deposit account entirely and you do not have an account to replace it with, please submit a support ticket and our customer experience team will be happy to assist you. 

To connect or change a Direct Deposit account, follow these steps:

  1. Once you're logged into your JOON account, go to Linked Accounts in the upper right hand corner.

  2. If you haven't linked a direct deposit account, click Add Account and it will walk you through setting up a direct deposit account via Stripe.
  3. To replace your direct deposit account, click the three dots to the right of Direct Deposit Account and then click View Your Account


  4. This will take you to your Stripe Account page. Click on Account to view/edit your information. You can connect a bank account or a credit card.

  5. Click the JOON settings to view/edit your bank info.

  6. Click the pencil to the right of your bank account information to edit the account details, then click save once completed.