View past purchases

View eligible and ineligible purchases

Purchases that are eligible for reimbursement are stored securely and kept indefinitely for tax compliance reasons. Your employer has access to these purchases. Purchases that are not eligible for reimbursement are stored securely for 60 days and then promptly deleted. Your employer never has access to these purchases.

Follow these steps to see all your eligible purchases:

1. Once logged into JOON, click All purchases from within any benefits program:
   
   
2. Next select the dropdown filter to find eligible purchases:
   
3. You can add other filter criteria such as date and program (if you have multiple benefits programs):
   

If you see a purchase that you think should have been marked as eligible but wasn't, you can manually request eligibility. If you aren't seeing any purchases, follow these steps to troubleshoot the issue.